Shipping and Returns
- Shipping time may vary according to Australia Post time frames and zones and does not include order processing time.
- All orders are processed Monday to Friday (excluding public holidays) from 7am – 3:30pm AEST. Items will be shipped 2-5 business days from purchase.
- Tracking advice will be sent to your email once your order has been dispatched.
- In some cases, we may need to contact you before your order can be shipped.
To ensure there is no delay, please respond to any email/phone call from the Find Ya Feet team.
- We accept return up to 7 days after delivery, if the item is unused and in its original condition.
- We will refund the full order amount minus the shipping costs for the return.
- In the event that your order arrives damaged in any way, please email us as soon as possible at email@example.com with your order number and photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.