Shipping and Returns


  • Shipping time may vary according to Australia Post time frames and zones and does not include order processing time.
  • All orders are processed Monday to Friday (excluding public holidays) from 7am – 3:30pm AEST. Items will be shipped 2-5 business days from purchase.
  • Tracking advice will be sent to your email once your order has been dispatched.
  • In some cases, we may need to contact you before your order can be shipped.
    To ensure there is no delay, please respond to any email/phone call from the Find Ya Feet team. 


  • We accept return up to 7 days after delivery, if the item is unused and in its original condition.
  • We will refund the full order amount minus the shipping costs for the return. 
  • In the event that your order arrives damaged in any way, please email us as soon as possible at with your order number and photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. 
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